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Provider comparison · Updated May 2026
MiWay vs Auto & General
How MiWay and Auto & General compare on price, claims, products and rewards across the South African market.
MiWay edges Auto & General on customer rating.
| Feature | MiWay | Auto & General |
|---|---|---|
| Customer rating | ★ 4.4 | ★ 4.3 |
| Average premium | R640/pm | R650/pm |
| Claims turnaround | 48h | 48h |
| Pricing tier | Mid-range | Mid-range |
| Flagship product | MiHero | Comprehensive Car |
| Product range | Car, Home, Business, Life | Car, Home, Life, Business |
MiWay
Direct, digital, on your side
MiWay is a Sanlam-owned direct insurer that competes on simple, digital-first short-term insurance for individuals and small businesses.
Strengths
- Quick online quotes
- Strong digital UX
- Flexible excess
Trade-offs
- Smaller branch footprint
- Mixed customer service feedback
Auto & General
Sense, not nonsense
Auto & General is a Telesure-group direct insurer offering personal and commercial short-term cover across South Africa since 1985.
Strengths
- Established Telesure brand
- Flexible excess options
- Strong call-centre
Trade-offs
- Limited rewards programme
- Mid-tier digital tooling
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