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Provider

Auto & General

Sense, not nonsense

Strong for small business
Editor score
4.3/5
Claims turnaround
48 hours
Avg premium
R650/pm
Pricing tier
Mid-range

Editor verdict

Auto & General is a Telesure-group direct insurer offering personal and commercial short-term cover across South Africa since 1985.

Best for

  • Established Telesure brand
  • Flexible excess options
  • Strong call-centre

Not for

  • Limited rewards programme
  • Mid-tier digital tooling

Score breakdown

How Auto & General scores, dimension by dimension

How we rate →
Overall
4.3
out of 5

Composite of 5 weighted criteria, refreshed quarterly.

Price competitiveness4.0/5
Claims experience4.0/5
Digital experience4.0/5
Coverage breadth4.0/5
Customer service4.0/5
Customer reviews4.3/5

Pros & cons

Pros

  • Established Telesure brand
  • Flexible excess options
  • Strong call-centre

Cons

  • Limited rewards programme
  • Mid-tier digital tooling

Products

Auto & General product range

Car

from R650/pm

Home

from R650/pm

Life

from R650/pm

Business

from R650/pm

Customer reviews

What Auto & General customers say

4.3/ 5

Based on 0 verified reviews

5
60%
4
20%
3
10%
2
5%
1
5%
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Company snapshot

Who is Auto & General?

Auto & General is a Telesure-group direct insurer offering personal and commercial short-term cover across South Africa since 1985.

Founded
2000
Headquarters
South Africa
Parent group
Employees
FSP number
Ombudsman
OSTI
Support hours
Claims line

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