Trust & transparency

Editorial standards

CompareInsurance.co.za publishes independent insurance content for South African consumers. We're an authorised Financial Services Provider and earn referral fees from some insurers when you request a quote — but those commercial arrangements do not shape what we write, who we recommend, or how we rank.

Independence first

Our editorial team writes, reviews and ranks insurers without input from insurer marketing or sales. Compensation deals never influence ratings, ordering of recommendation cards, or whether an insurer is included or excluded.

Verified before published

Every claim of cost, cover or benefit is cross-checked against the insurer's published product disclosure, schedule of cover or master policy wording. Where data comes from regulators (FSCA, OSTI, SAPS), we cite the source.

Written for South Africa

Our writers and reviewers are based in South Africa and write for the South African market. We do not republish overseas content or apply US/UK insurance frameworks to SA products.

Right of correction

If we get something wrong, we say so. Material corrections are dated and visible on the article. Insurers can request corrections via editor@compareinsurance.co.za and we respond within 5 working days.

Who writes for us

Our editorial team includes insurance industry alumni, qualified Financial Advisers (RE5), and consumer journalists with experience covering financial services in South Africa. All bylines on the site are real people — no AI-only authorship. Articles drafted with AI assistance are reviewed and rewritten by a human editor before publication.

Our review cycle

Every editorial article is reviewed at least annually, or whenever a regulatory change (FSCA, FSCA Conduct Standard, Medical Schemes Act amendments) materially affects accuracy. Ranking pages are refreshed quarterly, with full re-scoring against our ranking methodology.

What we don't do

  • We do not accept payment for editorial coverage or favourable reviews.
  • We do not sell or share your data with parties you have not consented to.
  • We do not republish insurer marketing copy as editorial.
  • We do not use dark patterns, false urgency or manipulative quote flows.