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Provider comparison · Updated May 2026

OUTsurance vs Santam

How OUTsurance and Santam compare on price, claims, products and rewards across the South African market.

OUTsurance edges Santam on customer rating.

FeatureOUTsuranceSantam
Customer rating★ 4.8★ 4.6
Average premiumR720/pmR790/pm
Claims turnaround24h72h
Pricing tierMid-rangePremium
Flagship productOUTbonusComprehensive Plus
Product rangeCar, Home, Business, LifePersonal Lines, Commercial, Agriculture, Specialist

OUTsurance

You always get something OUT

Founded in 1998, OUTsurance is one of South Africa's most-recognised short-term insurers, famous for its OUTbonus and call-centre service model.

Strengths
  • 24-hour claims turnaround
  • OUTbonus cash-back after 3 claim-free years
  • Strong call-centre
Trade-offs
  • Fixed R4,000 excess on some products
  • Limited online self-service

Santam

South Africa's largest short-term insurer

Santam is South Africa's largest short-term insurer with a 100+ year history, serving personal, commercial and agricultural markets.

Strengths
  • Largest local insurer
  • Extensive broker network
  • Strong commercial offering
Trade-offs
  • Slower digital experience
  • Higher premiums on entry tier