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Provider comparison · Updated May 2026

Santam vs Auto & General

How Santam and Auto & General compare on price, claims, products and rewards across the South African market.

Santam edges Auto & General on customer rating.

FeatureSantamAuto & General
Customer rating★ 4.6★ 4.3
Average premiumR790/pmR650/pm
Claims turnaround72h48h
Pricing tierPremiumMid-range
Flagship productComprehensive PlusComprehensive Car
Product rangePersonal Lines, Commercial, Agriculture, SpecialistCar, Home, Life, Business

Santam

South Africa's largest short-term insurer

Santam is South Africa's largest short-term insurer with a 100+ year history, serving personal, commercial and agricultural markets.

Strengths
  • Largest local insurer
  • Extensive broker network
  • Strong commercial offering
Trade-offs
  • Slower digital experience
  • Higher premiums on entry tier

Auto & General

Sense, not nonsense

Auto & General is a Telesure-group direct insurer offering personal and commercial short-term cover across South Africa since 1985.

Strengths
  • Established Telesure brand
  • Flexible excess options
  • Strong call-centre
Trade-offs
  • Limited rewards programme
  • Mid-tier digital tooling