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Provider comparison · Updated May 2026
OUTsurance vs Auto & General
How OUTsurance and Auto & General compare on price, claims, products and rewards across the South African market.
OUTsurance edges Auto & General on customer rating.
| Feature | OUTsurance | Auto & General |
|---|---|---|
| Customer rating | ★ 4.8 | ★ 4.3 |
| Average premium | R720/pm | R650/pm |
| Claims turnaround | 24h | 48h |
| Pricing tier | Mid-range | Mid-range |
| Flagship product | OUTbonus | Comprehensive Car |
| Product range | Car, Home, Business, Life | Car, Home, Life, Business |
OUTsurance
You always get something OUT
Founded in 1998, OUTsurance is one of South Africa's most-recognised short-term insurers, famous for its OUTbonus and call-centre service model.
Strengths
- 24-hour claims turnaround
- OUTbonus cash-back after 3 claim-free years
- Strong call-centre
Trade-offs
- Fixed R4,000 excess on some products
- Limited online self-service
Auto & General
Sense, not nonsense
Auto & General is a Telesure-group direct insurer offering personal and commercial short-term cover across South Africa since 1985.
Strengths
- Established Telesure brand
- Flexible excess options
- Strong call-centre
Trade-offs
- Limited rewards programme
- Mid-tier digital tooling
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