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Provider comparison · Updated May 2026
MiWay vs Old Mutual Insure
How MiWay and Old Mutual Insure compare on price, claims, products and rewards across the South African market.
MiWay edges Old Mutual Insure on customer rating.
| Feature | MiWay | Old Mutual Insure |
|---|---|---|
| Customer rating | ★ 4.4 | ★ 4.3 |
| Average premium | R640/pm | R750/pm |
| Claims turnaround | 48h | 72h |
| Pricing tier | Mid-range | Premium |
| Flagship product | MiHero | Elite Plus |
| Product range | Car, Home, Business, Life | Personal Lines, Commercial, Agriculture, Specialist |
MiWay
Direct, digital, on your side
MiWay is a Sanlam-owned direct insurer that competes on simple, digital-first short-term insurance for individuals and small businesses.
Strengths
- Quick online quotes
- Strong digital UX
- Flexible excess
Trade-offs
- Smaller branch footprint
- Mixed customer service feedback
Old Mutual Insure
Formerly Mutual & Federal
Old Mutual Insure (formerly Mutual & Federal) is one of South Africa's oldest short-term insurers, serving personal, commercial and agricultural markets.
Strengths
- 150+ year heritage
- Strong commercial book
- Wide broker network
Trade-offs
- Broker-led distribution
- Premium pricing tier
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