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Provider comparison · Updated May 2026

Santam vs MiWay

How Santam and MiWay compare on price, claims, products and rewards across the South African market.

Santam edges MiWay on customer rating.

FeatureSantamMiWay
Customer rating★ 4.6★ 4.4
Average premiumR790/pmR640/pm
Claims turnaround72h48h
Pricing tierPremiumMid-range
Flagship productComprehensive PlusMiHero
Product rangePersonal Lines, Commercial, Agriculture, SpecialistCar, Home, Business, Life

Santam

South Africa's largest short-term insurer

Santam is South Africa's largest short-term insurer with a 100+ year history, serving personal, commercial and agricultural markets.

Strengths
  • Largest local insurer
  • Extensive broker network
  • Strong commercial offering
Trade-offs
  • Slower digital experience
  • Higher premiums on entry tier

MiWay

Direct, digital, on your side

MiWay is a Sanlam-owned direct insurer that competes on simple, digital-first short-term insurance for individuals and small businesses.

Strengths
  • Quick online quotes
  • Strong digital UX
  • Flexible excess
Trade-offs
  • Smaller branch footprint
  • Mixed customer service feedback