← All comparisons

Provider comparison · Updated May 2026

OUTsurance vs Metropolitan

How OUTsurance and Metropolitan compare on price, claims, products and rewards across the South African market.

OUTsurance edges Metropolitan on customer rating.

FeatureOUTsuranceMetropolitan
Customer rating★ 4.8★ 4.2
Average premiumR720/pmR135/pm
Claims turnaround24h72h
Pricing tierMid-rangeBudget
Flagship productOUTbonusCover2Go
Product rangeCar, Home, Business, LifeLife, Funeral, Health, Investments

OUTsurance

You always get something OUT

Founded in 1998, OUTsurance is one of South Africa's most-recognised short-term insurers, famous for its OUTbonus and call-centre service model.

Strengths
  • 24-hour claims turnaround
  • OUTbonus cash-back after 3 claim-free years
  • Strong call-centre
Trade-offs
  • Fixed R4,000 excess on some products
  • Limited online self-service

Metropolitan

Insurance for everyday South Africa

Metropolitan, part of the Momentum Metropolitan group, focuses on accessible life and funeral cover for emerging-market South African families.

Strengths
  • Affordable entry-level life cover
  • Strong township footprint
  • Easy USSD access
Trade-offs
  • Lower cover limits
  • Basic digital tooling